At EliteCloset Sales Store, we understand that timely delivery is crucial to your shopping experience. Whether you’re preparing for a special occasion or updating your wardrobe, we strive to ensure that your orders reach you as quickly and efficiently as possible. Below, you’ll find all the details about our delivery options, shipping times, and more.
Shipping Options
We offer two convenient shipping methods to cater to your needs:
- Standard Shipping: For those who need their items a bit quicker, we offer standard shipping via DHL or FedEx. This option typically takes 10-15 business days after dispatch. The shipping fee for standard delivery is £12.95.
- Free Shipping: For orders over £50, we provide free shipping using EMS. This option usually takes 15-25 business days after dispatch. It’s a great way to save on shipping costs while still receiving your items in a reasonable timeframe.
Order Processing Time
Once you place your order, our team works diligently to process it within 1-2 business days. This includes order confirmation, payment verification, and packaging. We take pride in ensuring that every item is carefully inspected and securely packaged before it leaves our warehouse.
International Shipping
We are proud to serve customers globally, with the exception of certain remote areas and parts of Asia. Our international shipping options are designed to provide you with flexibility and reliability, no matter where you are located. Please note that delivery times may vary slightly depending on your location and customs processing.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your shipment and estimate its arrival date. If you have any questions or concerns about your order’s status, our customer service team is always here to assist you.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure that the item is in its original condition with all tags attached. For more details on our return policy, visit our Returns & Exchanges page.
Contact Us
If you have any questions about our delivery options or need assistance with your order, please don’t hesitate to reach out to us at [email protected]. Our dedicated customer service team is here to help you every step of the way.
Thank you for choosing EliteCloset Sales Store as your fashion destination. We look forward to delivering your next favorite outfit!